"OK, guys, we've got to leave for Terin's party." "But Dad, we haven't made him a card yet!" "Oh. Right. Let's use Print Shop. I haven't installed it yet on the new computer though..." After installing the program and designing the card, we're ready to print. But Print Shop throws a "General Error" error message (it literally says 'a general error has occurred') and then Windows tells me something like "You can't access that file." WHAT FILE? Anyway, it's an easy fix. In Print Shop: File --> Preferences --> Print Settings Check 'Background Printing' and click OK.
Here are the solutions I find on my own once customer support tells me they've exhausted all options.